How do I contact customer service?

Our customer service representatives are available 24 hours a day, 7 days a week by phone. You can call toll-free at 1-800-891-0844.

You may also contact us by fax at 1-800-883-6005, via email, or through chat support available on the Canada Pharmacy website. If you prefer Facebook Messenger, our team is available to assist you there Monday through Friday, from 7:00 AM to 3:00 PM PST.

If you need help placing an order, sending a prescription, checking order status, or reviewing payment options, our team is here to help.

Updated on: 31/03/2026