What happens after I place my order online?

After you place your order, you will receive an email confirmation containing your order details. You will then need to send us your prescription via email, fax, or online upload. Be sure to include your order number so we can match your prescription to your order.

Once we have received your prescription and reviewed all required information, a customer service representative may contact you to confirm your order details or collect payment. After that, your order will be processed and prepared for shipment.

Updated on: 27/03/2026