• How long will it take for my order to arrive?

  To view your order status, please log in to https://www.canadapharmacy.com/myaccount. Please note that it can take 24-48 hours to receive and process documents and for your order status to change. Prescription orders will be shipped within 5 business days of receiving your valid prescription. Once shipped, it will take approximately 10-20 business days for delivery. We do not ship using couriers and we recommend that you order your medications well inPopular

• Payment Options

  Payment can be made through the following options: Your checking account can be charged electronically on the same day your order was placed, or 30 days later. You can mail a check or international money order. You can use your credit/debit card through our payment partner, Sezzle. Click on this link for more information: Sezzle Sign up to Sezzle by clicking on this link: Sign up to SezzlePopular

• Sending your prescriptions

  Just like your local pharmacy, we require a valid prescription for your medications; the same way that it is required for all prescription medications in the USA. For your valid prescription to be accepted, it must be from a physician licensed to practice in your area of residence. Prescriptions can be emailed to prescriptions@canadapharmacy.com, faxed to 1-800-883-6005, or through the attach option in the chat box. Be sure to include your order number on the prescription. We may also send a pPopular

• How much do you charge for shipping?

  At Canada Pharmacy you have three choices for shipping: Free Shipping for Life Pay a one time cost of just $50 and you will have free shipping for life! Great value when ordering multiple times a year. $20 Shipping for a Year When you purchase this shipping option you just pay $20 and you will receive free shipping for a full year – starting from the date you sign up for this program. $10 pay as you go This is our standard shipping cost and you will pay this each time you place an order.Few readers

• Can you transfer my prescription from my local US pharmacy as I may have refills there?

  No. Since we are located outside of the United States, we are unable to transfer prescriptions from US pharmacies. However, you can call your doctor's office and ask them to directly fax us a new prescription. If you prefer, we can also contact your doctor's office and ask them to fax us a new prescription for you. Please note that doctor's offices can take up to 3-5 business days to respond to our requests for new prescriptions, so it may be quicker for you to contact them directly.Few readers

• Are your prices listed in US dollars or Canadian dollars?

  All prices appearing on the website are in United States dollars.Few readers

• Is a prescription required?

  Yes, just like your local pharmacy, we require a valid prescription for your medications. This is a requirement for all prescription medications in the USA. For your valid prescription to be accepted, it must be from a physician licensed to practice in your area of residence. Prescriptions can be emailed to us at prescriptions@canadapharmacy.com, by fax at 1-800-883-6005, or through chat. Please make sure to also provide your order number when sending in your prescription.Few readers

• Buy Now, Pay Later

  Buy Now, Pay Later is a convenient shopping solution that allows customers to purchase products now and pay 30 days later. This program helps customers delay the payment of the medication. No paper forms, no waiting, no hassle! It's just that easy. Simply provide us your banking/checking account information. Once your information is submitted we receive an accepted or declined notification. An accepted notification will mean the order will be shipped and 30 days later your account will be debiteFew readers

• What are your hours of operations?

  For your convenience, patient care specialists are available to serve you 24 hours / 7 days a week via telephone or you can place your entire order online. Call Toll Free: 1-800-891-0844 Chat support is available through our website Canada Pharmacy and Facebook messenger.Few readers

• Do you ship to Canada?

  No, we do not ship to Canada at this time.Few readers

• Can the country where a drug is supplied/shipped be different from the country that the drug is manufactured?

  Yes, in many cases it can be. Not all drugs sold in retail US and Canadian pharmacies are made in the USA or Canada. Many generics that American and Canadian retail pharmacies sell may be sourced from India, the European Union and other countries as well. Even for many brand name drugs, while the manufacturer of the drug may be an American or European company, for a variety of reasons, the drug itself may be manufactured outside of the USA or Europe. Please note, even though the drug may be manFew readers

• Is there a limit on how much I can purchase?

  Yes. You can only purchase a maximum 3 months supply of each of your medications, provided that you have a valid prescription. If your physician writes a prescription for more than a 3 month supply, we can refill your medication as they come due.Few readers

• What if I find a lower price with another pharmacy?

  We guarantee the lowest price on all of our prescription products. If you find your medications cheaper at any other recognized licensed mail order pharmacy, we will price match their price. Please see our Customer Care Policy for details. Customer Care PolicyFew readers

• Why do the pills/packaging I received look different than the ones I get from my local pharmacy?

  The medication you order can look slightly different if it is sourced outside of the U.S. However, these products have the same active ingredient(s) and work in exactly the same way. In addition, the manufacturer may change the appearance of the pills / packaging for marketing purposes or availability of components, among other reasons, depending on the country in which it is manufactured. All products sourced outside of the U.S. will list the weight and volume in Metric, but will correspond witFew readers

• What do you do with my personal information?

  The personal information you give us will only be viewed by authorized employees of our company for the purpose of completing your order. We do not sell, trade, or rent your personal information to others. In no way will we spam your email address or distribute it to any companies who are associated with spamming.Few readers

• Are any products excluded from the CanadaCare Plan?

  Yes. To see a complete list of the products that are excluded please click on the link below. Drugs that are excludedFew readers

• Can I combine my order with my Medicare co-pay?

  We cannot co-pay with your Medicare program; however we can provide medications at a much lower cost than through Medicare.Few readers

• Can I get reimbursed for medications shipped via your website?

  Whilst it is illegal to get Medicare reimbursement for products purchased from outside the US, you will need to determine eligibility with any private insurance carriers directly with them.Few readers

• Do you charge sales tax?

  No sales tax is charged.Few readers

• What is the "Front of the Line" service?

  For a small fee, we can move your entire order to the front of the line, ensuring that your order will be the very first to ship from our facility.Few readers

• How do you issue refunds?

  Refunds can be provided as store credit or through the original payment method on file.Few readers

• What if I need to return my order?

  We stand behind our products and service and will ensure that our customers are fully satisfied with their purchase. If you have a concern about your product, simply contact us within 30 days of receiving your package.Few readers

• How long are my credits valid at Canada Pharmacy?

  All credits are valid for 4 months from date issued.Few readers

• What is the Buy Now, Pay Later payment option?

  It enables our Canada Pharmacy customers to purchase their items today and pay 30 days later. Please see our Customer Care Policy for details. Customer Care PolicyFew readers